The issue has been fixed and orders are coming through correctly. We will keep on monitoring the status to ensure operability.
Posted Feb 10, 2023 - 18:19 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2023 - 18:18 EST
Update
The Toast team have updated their status page to reflect this issue - businesses using Toast processing can follow this page updates about this incident: status.toasttab.com We're monitoring the status of this issue and we'll update with new information.
Posted Feb 10, 2023 - 16:49 EST
Identified
An issue with Toast processing is causing intermittent order failures in some businesses. We have reached out to the Toast team to expedite a resolution to this issue and will update as soon as this is fixed.